Thank you for choosing ci-skincare.com! We strive to get your orders processed and on their way to you as quickly as possible.

Order Processing

Orders placed before 2:00 PM CST on business days are processed and shipped the same day. Orders placed after 2:00 PM CST or on weekends and holidays will be processed and shipped the next business day.

Shipping within the Continental USA

• We offer complimentary standard shipping on all orders of $50 and up within the continental USA.
• Expedited shipping options are available at checkout for an additional fee. We utilize UPS and USPS for expedited shipping.
• Please allow a few hours for tracking information to update after you receive your shipping confirmation email. This delay depends on the carrier and is outside of our control.
• On average, delivery within the continental USA takes 2-4 business days, and sometimes sooner. However, please note that we are not responsible for any delays in transit caused by the carrier.

Shipping to Alaska, Hawaii, US Territories, and APO/FPO

We offer USPS Priority and Priority Express shipping options for orders to Alaska, Hawaii, US Territories, and APO/FPO addresses.

Important Notes

• While we do our best to ensure timely delivery, ci-skincare.com is not responsible for any shipping delays caused by the carrier, including but not limited to weather conditions, incorrect address information, or unforeseen circumstances.
• Please ensure your shipping address is accurate and complete before placing your order to avoid any delays or delivery issues. We are not responsible for any address errors or order delays after your package leaves our facility.

If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer support team.